Customer Care

Warranty

The Pomellato warranty only covers manufacturing faults checked and confirmed by our Quality Control technicians within 24 months from the date of proof of purchase. The warranty does not cover damage caused by improper use, accidents, accidental events, natural alterations or those deriving from wear or modifications deriving from normal use of the jewel. The warranty shall be rendered invalid for any jewels that have been worked on by unauthorised laboratories and in this case Pomellato reserves the right not to carry out any further repairs requested.
Fill in the certificate included in the box with a brief description of the jewel, your order number and date of purchase, writing “E-Store” for “Retailer’s stamp”.

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